Privacy Policy

1. Information We Collect

2. How We Use Information

We use, store, and process information about you to provide, understand, improve, and develop the HostCoord Platform, create and maintain a trusted and safer environment and comply with our legal obligations.

• To enable you to access and use the Platform.
• To operate, protect, improve, and optimize the Platform and experience, such as by performing analytics and conducting research.
• To provide customer service.
• To send you service or support messages, updates, security alerts, and account notifications.
• To detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following situations:

• With Your Consent: We may share your information at your direction.
• Service Providers: We employ third parties (like cloud providers, payment processors, analytics services like Google Analytics) to provide services on our behalf. These entities are obligated to protect your data.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect the rights, property, or safety of HostCoord, its users, or the public.

4. Data Retention

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you request that we delete your personal information, we will delete it except for data we are required to retain for legal, tax, or auditing purposes.

5. Security

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your jurisdiction (e.g., Kenya Data Protection Act, GDPR), you may have the following rights:

• Right to access and receive a copy of your data.
• Right to rectify inaccurate or incomplete data.
• Right to erasure (right to be forgotten).
• Right to object to or restrict processing.
• Right to data portability.

7. International Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

8. Google Analytics

We use Google Analytics 4 to measure how you interact with our website to improve our user experience. Google Analytics collect data such as device type, browser, location, and actions taken on the site. This data is anonymized and aggregated. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the HostCoord Platform and update the "Last Updated" date at the top of this Privacy Policy.